TKT Soft Solutions

Outsourced IT Management Services

Every company needs someone to manage IT for business to run smoothly. From computers and phones to networks and passwords, many moving parts keep small-medium businesses unning and their data safe.

IT security is complex and costly, but partnering with a managed security partner you can trust can make it simpler and cost-effective. Most businesses do not have massive IT budget and lack adequate skilled security experts to address their security concerns effectively. To create more mature and reliable information security systems and policies, savvy organizations are now turning to managed security services for help. TKT Soft Solutions Managed IT Security services provide unmatched expertise, state-of-the-art tools, and innovative technology, so you can focus on your core business. Since each business is different, we tailor full-scale and reliable IT security management services to the individual requirements of the clients.

We can handle all daily monitoring and management and/or long-term optimization and evolution of your IT infrastructure components. We take care of the entire IT infrastructure as a whole or any of its specific parts.

As computing devices increased yearly, the divide between break/fix technicians and the number of computers they could reasonably service under the break/fix model grew wider and wider. Managed IT services emerged in the early 2000s to meet this need, shifting far from the break/fix model.

Efficiency, consolidated resources, and client satisfaction coupled with fixed rates, the ability to offer greater service offerings, and the ability to take on more clientele led to managed IT becoming the industry-standard approach to managing computer systems large and small for SMBs.

Considerations for Managed IT Services Providers

Holding providers accountable

When choosing a provider you should make sure they have clearly defined and actionable SLAs. Contracting your IT tasks is to a provider that you cannot hold accountable results in frustration and losses. This accountability should include clear reporting of services rendered and system performance. If a provider is unwilling to provide metrics or share system data with you, they should be avoided.

Getting strategic IT planning

Managed IT providers should help you strategically plan infrastructure upgrades, configuration changes, and additions. If they don’t, you won’t be able to derive full value from managed services. This means providers need to not only understand your current infrastructure but make efforts to manage it with respect to your business goals and objectives.

Finding a provider with a good track record

Not all providers are created equally. When considering a provider, you need to verify their track record with other organizations in your industry and scale. Reliable MSPs should let you know which comparable organizations they are working with.